“Overall we had a wonderful stay at the Four Seasons where we spent three nights for a girl's staycation. BUT there were a few things that we found surprising for a luxury hotel. Probably the most concerning was when we checked out and reviewed the bill. There was almost $400 of extra charges that I did not recognize. The front desk staff was very nice and said they would look into the additional charges. After several phone calls to/from hotel after we left, it turns out the Spa had made a transaction error with our cards that we presented for payment and then just billed the massage to the room, but never called/informed us about it. It was a bit of a headache and I felt like the Spa staff could have handled this much better. It's too bad because the massage itself was AMAZING. We were also surprised the turn down service did not include actually turning down the beds, no amenities, instead it seemed like the just tidied up the room a bit. The hotel itself is gorgeous. Mara is the most beautiful restaurant I've ever seen! I am hoping that our experience was just related to the fact that this is a new hotel, still working out somethings.”

“Four Seasons Mpls is a true 5 star hotel experience. I believe the issues they had early on after opening have all been resolved. They seemed fully staffed in all areas, and the service was fantastic. The rooms are well equipped and offer great views, the swimming pool and terrace make you feel like you're at a resort, and the restaurant Mara was one of the best meals we've had in some time.”